We accept returns within 14 days of purchase. Items must be in the same condition as when they were received, with no additional wear, damage, or alterations. Once we inspect and approve the return, you’ll receive a refund to your original payment method.

Every item in our store is handpicked and carefully inspected for quality and authenticity. We make sure each piece meets our standards before listing it. If an item has any minor flaws or signs of wear, they are clearly shown in the photos or mentioned in the description, so you always know exactly what you’re getting.

Yes! You can order and pay online, then pick up your item for free at our partner location THRIFT'N'SIP within 24 hours after your order is placed. We’ll hold your order for up to 5 days. If it’s not picked up within that time, we’ll automatically refund the payment to the card used for the purchase.

Orders within Bulgaria are usually processed and shipped within 2 business days via Econt. If you choose to pick up from our physical store, your order is typically ready within 24 hours after it’s placed.

Yes, we ship to most European countries. International delivery usually takes 5-10 business days, depending on the destination. If you need more details or want to arrange a specific shipping method, feel free to contact us directly - we’ll be happy to help with options and estimated delivery times.